I enjoy cooking and teaching gourmet cooking and nutrition, foraging and dancing Argentine Tango. My favorite places to travel are Fiji, Paris and Florence.
Resourceful, detailed, diplomatic and relationship-oriented, Toni is a travel industry professional with more than twenty (20+) years of experience in client program management, analysis, and support; high-touch service is at the heart of her approach to account management.
Beyond Account Management, previous positions she has occupied within the travel industry include Online Booking Tools Implementation Manager and Executive/VIP Travel, Group Coordinator.
Toni is highly experienced in domestic and international implementation and account management for both new and existing clients in tandem with the direction of daily operations and administration of existing accounts. Beyond essential client and employee training and support, Toni provides customer support with negotiated contracts to optimize the benefit of her clients’ respective travel programs by managing client/vendor contract goals in local, national and global markets.
Benchmarking and evaluating San Francisco Travel’s data to determine additional program optimization and savings potential will support your travel program initiatives and maximize your ROI. She is also highly experienced in industry technologies and the development of new technology products.
A member of the Bay Area Travel Association, Toni holds a Bachelor of Science (BS) focused in Human Services Administration from Notre Dame de Namur University.