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Our Clients

Our Clients

I had an issue with my flight and Michael was amazing. He was so helpful and kept checking in with me to make sure I was okay. I can't say enough about how great it was to have such personal service. Thank you for being top notch!

– A.M.

They really don't get any better than Craig. Thank him for his usual good work!

– R.T.

Great job, short notice, great customer service. Many thanks.

– J.Z.

My interaction with Pamela was extraordinarily good - she helped manage a very fluid, challenging schedule with last minute changes and everything came together without a single hick-up. Fantastic.

– R.N.

Jaiden is absolutely fabulous. She is extremely responsive, very professional, and thorough with options booking travel appropriately. Thanks!

– J.C.

Once again, Jenn was expert in finding the best flight and travel options. She is great!

– R.N.

Elliot is wonderful to work with!

– L.W.

My flight home was cancelled unexpectedly and SR Travel agents were very timely in getting a hold of me to tell me the status update and in arranging new travel plans. I am very thankful for all their help.

– C.C.

Hisako is always terrific to work with- very responsive, extremely knowledgeable, and just a hugely valuable professional resource. 

– B.G.

I love working with SR Travel.  You guys are a bunch of rock stars. 

– M.G.

Tami is awesome and takes great care of all my arrangements.

– P.W.

My flight was cancelled 4 hours before departure but Shree worked extremely quickly to get me on a flight for that night. She was great!

– C.C.

John made all of the arrangements and was great at giving options and working through a few changes. Definitely a great partner!

– J.T.

Bill always books my tickets and he is really good and extremely helpful!

– B.S.R.

Very, very convenient! Thank you!! 

– L.L.

I know all of this goes without saying, but I just want to you to hear it again. Elliot is our hero. He is unbelievably responsive and patient. As you may know, we have several spur of the moment requests from J.B. and J.C. and Elliot is always right on the case. I simply could not do my job without him.

– K.M.

I had to change my return flight last minute. Jenn found the perfect flight and seat for me with alacrity. She's incredibly responsive.

– R.N.

A good travel agent has suggestions and counter-proposals, and that’s what you’re doing. You also go over and above...This is a complicated endeavor and I couldn’t do it without you

– A.M.

Stella, I feel I do not tell you this enough and can not be sincere enough, you are amazing and I am so thankful for you. I really appreciate the reliable and accurate service you provide each day to all of us. You handle so many requests and are so pleasant and patient. I enjoy working with you. Thank you for everything!

– M.L.

Pamela, what can I say? You hit a home run with our trip to Italy. It was flawless!!!! We were upgraded in each beautiful hotel we stayed in. It was like we had won the lottery!!! The service was impeccable at each hotel. We have never experienced that degree of service in our lives. And to top it off, we remained in budget. What a brilliant fairy tale romantic 50th birthday trip of a lifetime! It was so perfect. Thank you so much for the work you did on this trip.

– A.L.

May I please just say that it is really GREAT working with are SOOOOOOOO thorough and on the makes my job soooooo much easier!

– J.V.

Craig, thank you VERY much for handling this. I know you hear this a lot from us but you truly stand out in providing superior service...You handle everything with professionalism and grace.

– L.K.R.

Hi Evelyn,

Just a quick note of thanks for the VIP treatment at the Ritz-Carlton. We were upgraded to a Junior Suite. It was a beautiful room with 2 walls of floor to ceiling windows facing the mountain. We were given a welcome amenity of a dessert plate - so delicious! And of course our free breakfast at the restaurant each morning. Needless to say, our friends with us wanted to know how we got such special treatment - "I just booked through S.R. Travel".

Very nice touch - thank you!

– J.T.

Awesome. You are the best!

– L.L.

Hi Beth, We can go ahead and ticket when you have a chance. Thank you again for all of your help, you make booking travel really pleasant. :)

– A.S.

Stella, thank you very much for this. You ladies really make me look good, and that always helps in the business world. Any good word I can put in for you anywhere, please let me know. You have been very patient and helpful and bailed me out so many times already.

– S.V.

Elizabeth, we were just going to book this online, but enjoyed working with you last time and appreciate the great deal we got by booking through S.R. Travel.

– K.W.

Beth – you’re awesome. Thank you for everything.

– S.M.

Shree, during Hurricane Earl you have been a great help and a patient goddess through all of this. Thank you! Hope all goes without a hitch tomorrow. I'm so looking forward to going home.

– M.E.

Hisako is amazing! I couldn’t do my job without her.

– S.T.

Stella, hope you had a great weekend. I just had to sing the praises of Shree who was so amazingly helpful while you were out. When I got the message that you were out of the office, I got worried, as you are so awesome. But, I have to say that Shree was amazing in your absence. She was so patient and responsive and quick, and I really appreciate her time and effort. So, thank you both for all of your help!

– W.T.

Thanks. You guys are a seamless team! =)

– S.W.

Why S.R. Travel? Because, they just get it!

– A.M.

I just wanted to send a quick follow-up note and let you know that Mario was absolutely wonderful these past few weeks! As you know, he was helping with all of the associate candidate travel this week, including flights, hotel and car service. I admittedly had to make a variety of changes and he was not only very quick to respond but also quite patient through it all. I have relayed my appreciation to him but also wanted to make sure you knew how incredibly helpful he has been!

– E.B.

Dear Michael, I am writing to commend the courtesy, professionalism, and excellence of your colleague Shree. I have frequent and sometimes complex travel requirements, and I have chosen to work exclusively with Shree. It has been an excellent experience, and I want to take this opportunity to commend her and S.R. Travel for your work with us. I am delighted to be a customer and look forward to many more years of working together.

– M.C.

Stella, THANK YOU. I owe you...Thank you for looking out for me :) You made my day.

– P.U.

The only thing missing from your survey was which agent we worked with. I worked almost exclusively with Lynn and am very pleased with her. I just wanted you to know.

– S.B.

I just wanted to say thanks for all your help.  I’m sure this was not what you needed to tackle on a Friday – I really appreciate all your efforts! Thank you.

– J.O.

Stella, I hope you know that we love you and think your work is top notch – that’s why everyone requests working with you!

– K.G.